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Fallbrook Union ESD |  BP  1312  Community Relations

Complaints Concerning The Schools   

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The Governing Board believes that the quality of the educational program can improve when the district listens to complaints, considers differences of opinion, and resolves disagreement through an established, objective process.

The Board encourages complaints to resolve problems early and informally whenever possible. If a problem remains unresolved, the individual should submit a formal complaint as early as possible in accordance with appropriate district procedures. District procedures shall be readily accessible to the public.

Individual Board members do not have authority to resolve complaints, If approached directly with a complaint, however, Board members should listen to the complaint and show their concern by referring the complaint to the Superintendent or designee so that the problem may receive proper consideration.

It is cautioned that in no way will a teacher, or other school personnel, endure insults or abusive treatment from any person pertaining to any complaint. Such persons will be subject to misdemeanor penalties prescribed by law.

(cf. 1312.1 - Complaints Concerning School Personnel)

(cf. 1312.2 - Complaints Concerning Instructional Materials)

(cf. 1312.3 - Uniform Complaint Procedures)

(cf. 1312.4 - Williams Uniform Complaint Proceduers)

Legal Reference:

EDUCATION CODE

35146 Closed session

GOVERNMENT CODE

950-950.8 Actions against public employees

54957 et seq. Closed session

CODE OF REGULATIONS, TITLE 5

3080 Application of section 4600-4671

4600-4671 Uniform complaint procedures

Policy FALLBROOK UNION ELEMENTARY SCHOOL DISTRICT

adopted: August 17, 1987 Fallbrook, California

revised: May 3, 2004

reviewed: September 6, 2011