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Stanislaus COE |  BP  1100  Community Relations

Communication With The Public   

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The Stanislaus County Office of Education recognizes the Stanislaus County Office of Education's responsibility to keep the public informed regarding the goals, programs, achievements, and needs of the schools and district and to be responsive to the concerns and interests of the community. The Stanislaus County Superintendent or designee shall establish strategies for effective two-way communications between the County Office and the public and shall consult with the Stanislaus County Board regarding the role of County Board members as advocates for the County Office's students, programs, and policies.

(cf. 5020 - Parent Rights and Responsibilities)

(cf. 9000 - Role of the Board)

The County Superintendent or designee shall provide the County Board and staff with communications protocols and procedures to assist the County Office in presenting a consistent, unified message on County Office issues. Such protocols and procedures may include, but are not limited to, identification of the spokesperson(s) authorized to speak to the media on behalf of the County Office, strategies for coordinating communications efforts and activities, and legal requirements pertaining to confidentiality as well as the public's right to access records.

(cf. 1112 - Media Relations)

(cf. 1340 - Access to District Records)

(cf. 2111 - Superintendent Governance Standards)

(cf. 3580 - District Records)

(cf. 5125 - Student Records)

(cf. 5125.1 - Release of Directory Information)

(cf. 9005 - Governance Standards)

(cf. 9010 - Public Statements)

(cf. 9011 - Disclosure of Confidential/Privileged Information)

The County Superintendent or designee shall utilize a variety of methods to provide information to the public with access to information. Such methods may include, but are not limited to, County Office and school newsletters, web sites, social media, electronic communications, mailings, notices sent home with students, recorded telephone messages for parent/guardian information, community forums and public events, news releases, meetings with education reporters and editorial County Boards, presentations at parent organization meetings, and meetings with representatives of local governments, community organizations, and businesses.

(cf. 0510 - School Accountability Report Card)

(cf. 1113 - District and School Web Sites)

(cf. 1114 - District-Sponsored Social Media)

(cf. 1400 - Relations Between Other Governmental Agencies and the Schools)

(cf. 1700 - Relations Between Private Industry and the Schools)

In developing communications strategies, the County Superintendent or designee shall take into account the needs of all members of the public, including individuals with disabilities and those whose primary language is not English.

(cf. 0410 - Nondiscrimination in District Programs and Activities)

The County Superintendent or designee may provide staff members with professional development to assist them in effectively responding to requests for information or assistance by parents/guardians or members of the public.

(cf. 4131 - Staff Development)

(cf. 4231 - Staff Development)

(cf. 4331 - Staff Development)

The County Superintendent or designee shall provide multiple avenues and opportunities for members of the public to give input on County Office and school issues and operations. Community members are encouraged to become involved in school activities, participate on County Office and school committees, provide input at County Board meetings, submit suggestions to County Office staff, and use the County Office's complaint procedures as appropriate.

(cf. 0460 - Local Control and Accountability Plan)

(cf. 1220 - Citizen Advisory Committees)

(cf. 1230 - School-Connected Organizations)

(cf. 1240 - Volunteer Assistance)

(cf. 1250 - Visitors/Outsiders)

(cf. 1260 - Educational Foundation)

(cf. 1312.1 - Complaints Concerning District Employees)

(cf. 1312.2 - Complaints Concerning Instructional Materials)

(cf. 1312.3 - Uniform Complaint Procedures)

(cf. 1312.4 - Williams Uniform Complaint Procedures)

(cf. 3555 - Nutrition Program Compliance)

(cf. 6020 - Parent Involvement)

(cf. 9322 - Agenda/Meeting Materials)

(cf. 9323 - Meeting Conduct)

Mass Mailings at Public Expense

Newsletters or mass mailings regarding ballot measures, candidates, legislative activities, or any other campaign activities shall be sent and distributed in accordance with law and County Office policy.

(cf. 1160 - Political Processes)

A mass mailing is prohibited if all of the following criteria are met: (Government Code 89001-89002)

1. The mailing involves sending a tangible item, such as a videotape, record, button, or written document, which is delivered by any means to recipients at their residence, place of employment or business, or post office box.

2. The item features a County Board member or County Superintendent or includes the name, office, photograph, or other reference to a County Board member or County Superintendent and is prepared or sent in cooperation, consultation, coordination, or concert with the County Board member or County Superintendent.

3. The costs of distribution, or any costs of design, production, and printing exceeding $50, are paid with County Office funds.

4. More than 200 substantially similar items, as defined in Government Code 89002, are sent in a single calendar month.

The above prohibition does not apply to the types of mass mailings specified in Government Code 89002(b), including, but not limited to: (Government Code 89002)

1. An item in which the County Board member's name appears only in a roster containing the names of all County Board members or in the letterhead or logotype of the stationery, forms, and envelopes of the County Office, a County Office committee, or the County Board member or County Superintendent

2. An announcement including only a single mention of the County Board member's or County Superintendent's name which concerns a public meeting related to the County Board member's or County Superintendent's duties or any official County Office event(s) for which the County Office is providing the use of its facilities, staff, or other financial support

3. A business card that contains only one mention of the County Board member's name and no photograph of the County Board member

However, any of the excepted mailings listed in items #1-3 above that meets the criteria for prohibited mass mailings shall not be sent within 60 days preceding an election in which a County Board member or County Superintendent to whom the mailing relates will appear on the ballot as a candidate. (Government Code 89003)

Comprehensive Communications Plan

The County Superintendent or designee shall develop a written communications plan which establishes priorities for proactive community outreach to build support for County Office programs and issues.

(cf. 0000 - Vision)

(cf. 0200 - Goals for the School District)

Legal Reference:


7054 Use of district property or funds re: ballot measures and candidates

35145.5 Board meetings, public participation

35172 Promotional activities

38130-38138 Civic Center Act

48980-48985 Parental notifications


54957.5 Meeting agendas and materials

82041.5 Mass mailing

89001-89003 Newsletter or mass mailing


18901.1 Campaign-related mailings sent at public expense


35.101-35.190 Americans with Disabilities Act

Management Resources:



California School Public Relations Association:

Fair Political Practices Commission:


adopted: June 22, 2012 Modesto, California

revised: October 9, 2019